Let’s face it. Technology can be a real pain in any business. That statement is coming from a 20+ year computer geek who really excels at technology and change. But the reason that I make that statement is because it is true.
No matter how nice technology is packaged, how good the training is, how many help files or how many free web sites you have, there is always a problem with technology which just doesn’t fit the mold of “do it yourself”. Technology and the change surrounding it is just complex.
So it is with supply chain systems. Continue reading →